Friday, December 13, 2013

New Companies Bill sings Brown Girl in the Ring, but Where is She?

The recently passed Companies Bill mandates some sectors of India Inc. to have at least one woman director on corporate boards. While there is a clear business case for more women at the top, a quota system alone does not address the reality that there aren’t enough women reaching the higher rungs of the corporate ladder to occupy the positions a quota will create. In order to truly exploit the benefits of gender diversity, companies need to look beyond women-friendly policies to address the subtle factors that hold talented women back from realizing their potential.

Only 6% of companies in India have women directors today, and this indeed is a problem.  However, it is not problem of woman empowerment alone. In all three markets that companies compete in, customers, employees and shareholders, the unique leadership traits of a woman can make a significant difference. Nature has endowed the woman with an intrinsic desire to care and to nurture. Even in her professional life she tends to think of the larger good that she creates beyond numbers. Indira Nooyi, CEO Pepsi Co and consistently amongst Forbes' 100 Most Powerful Women, has defined Performance with Purpose as the defining culture and goal for the beverages giant. Studies also show that companies with women in executive roles have a much higher percentage of women in all ranks of the company. In an era where human talent is the most important asset of a company, it is advantageous to be able to inspire by example half the available talent pool. Investors show higher confidence in companies with women on the executive board as women are instinctively correlated with higher standards of ethics and corporate governance. And last but not the least, for companies selling consumer goods, where women have a huge impact on purchasing powers, a leadership that reflects the diversity of the customer base is a valuable asset.

A blanket quota system is, however, not the right way forward. The quota can at best be used as a "goal" but not as a "means". In order to build women leaders without compromising meritocracy, companies must understand the barriers that hold talented women back, and have a well-defined strategy in place with a commitment from the top to improve their diversity index. The diversity index should be measured and monitored at all tiers, and be a key performance indicator in the organization.

 A good place to start is the mid-management segment, where the drop-out ratio of women tends to be at the highest. This trend is very clearly noticeable in the IT industry, which has a high proportion of women at the entry and supervisory levels. As women get into their child-bearing years, the proportion drops sharply. Going the extra mile in addressing this leak in the middle of the pipeline can automatically improve the gender diversity at the top, as it increases the pool of available female professionals who can move up the hierarchy.

I believe there are two primary reasons behind this drop-out. One, a woman experiences a natural break or plateau in her career when she has a child, and when she joins back in full steam, she experiences a mismatch in the work she is doing and her potential, which leads to her getting disengaged or even frustrated. Second, she tries to walk a thin rope between her commitment towards raising a healthy and happy family, and fulfilling her intellectual ambition, and finds it difficult to strike the right balance. These problems, coupled with social stereotypes become a mental block that keeps women away from realizing their potential. With the right support and mentoring, the company can create an ecosystem where these barriers cease to exist in her mind, and her passion and determination to aim higher gets fuelled.

 A re-integration program for new mothers can bring continuum in a woman’s career even with a maternity break in between. The program will guide a woman who is about to proceed on maternity leave on the career options available to her after the child is born that are well-suited to working part time or from home. The program will also chalk out how to integrate back into mainstream when she wishes to. She can continue to hone her skills accordingly during the period she is away from work. With new technologies, this is now possible and we are trying to make the best of it. Managers need to be connected with her all through her break. Trust at this point in her capabilities will go a long way in earning her respect and commitment towards the organization. 

Work-family balance is the other primary reason behind drop-outs. It is a fact that women given as much importance to family as their career, if not more, and are constantly juggling the several hats they wear. Even small steps reflecting the sensitivity of the organization towards this can make a big difference in how the woman feels about the workplace and the work itself. Company policies, especially around travel and leaves, should be reviewed from a woman's eyes to ensure that there is no unintended gender bias seeping in. Special policies such as work from home and part time can be put in to support women during times such as pregnancy and new motherhood. A concierge helpdesk can be put up to help offload mundane chores such as laundry, bills, cooking etc. Getting women to talk to other women achievers, is also a good way of helping them overcome the mental barriers.

 As more and more companies are becoming cognizant of the need for more women leaders, there will come a tipping point where there are enough women holding positions of power for gender imbalance to cease to be a problem and quotas to become irrelevant. What remains to be seen is how long this takes.